Frequently Asked Questions


Monitor007 is a World's No. 1 monitoring software for smartphones and computers that helps parents to keep children safe and workers productive. It keeps tabs on text messages, call information, GPS coordinates and much more depending on your needs and priorities. Monitor007 collects information from the target device and sends it to your Control Panel (your account that will be created after purchase) which you can access from any browser. Monitor007 for smartphones runs on Android 4+ rooted/not rooted platforms.
Monitor007 collects data from the device on which it is installed and displays it in the Control Panel which you can access using any Internet browser. To start using Monitor007, you need to check the compatibility of the device you'd like to monitor, choose the subscription plan and proceed with the purchase. After that you receive an email with the login and password to your personal Control Panel where you also find the installation instructions. Basically you'll need to have a full authorized physical access to the target device, launch the phone browser, type in the link for downloading the program and proceed with the installation. By installing Monitor007, you confirm your intention to use this software legally, i.e. you install Monitor007 on your own device, the device of your underage child or the owner of the device agrees to be monitored.
Our monitoring software works regardless of the cellular carrier network or the location of the target device and is compatible with all service providers (carriers). However, Monitor007 requires Internet connection to transfer data to your personal account (Control Panel - your account that will be created after purchase), thus mobile Internet or Wi-Fi connection must be switched on the target device.
Monitor007 is compatible with smartphones and tablets that run Android 4+ platforms.
Right after the installation, Monitor007 application is launched and starts working in a background mode. The icon which appears after Monitor007 installation does not contain any settings for Monitor007 functionality. For better user experience, there are 2 options: either to keep it on the dashboard of the monitored device or not. By installing Monitor007, you confirm your intention to use this software legally, i.e. you install Monitor007 on your own device, the device of your underage child or the owner of the device agrees to be monitored.
Monitor007 application was designed to help parents to keep their children safe and workers productive and its usage is absolutely legal. It is your responsibility to determine whether you have proper authorization to monitor the device. It is also your responsibility to determine which disclosures, notifications, or agreements may be necessary in your jurisdiction, as applied to the specific facts and circumstances in which you want to use Monitor007. If you have questions about the legality of using Monitor007 as you intend to use it, contact legal counsel of your choice. Monitor007 cannot provide legal advice.
When installing Monitor007 on Android OS based device, a physical access is required.
To install Monitor007 to an Android device, you need to have an authorized physical access to the device and choose Android in your Control Panel to see the instructions.? Please, be informed that Monitor007 can be installed without rooting. But if you wish to monitor Whatsapp, Viber, Facebook, Skype, Line, Snapchat and Gmail, your target Android phone should be rooted.
Monitor007 can easily be uninstalled from the monitored device right from your Control Panel. You can find detailed information on the un-installation process through the Help section of your account.
Once Monitor007 is set up on the monitored device and is connected to our server, the information will be automatically displayed in the Control Panel of your personal account that can be accessed from any browser.? Check how Monitor007 Control Panel looks by pressing View Demo.
We currently accept Visa, Maestro, MasterCard, American Express, PayPal, Bank/Wire Transfers payment methods. Payment options may vary depending on your country of residence. Select your preferred payment method once you proceed to Checkout.
Monitor007 purchase will appear on your bank or credit card statement as ONESTORE_TPSL or ONESTORE depending on the payment processor.
As soon as the payment is approved (you receive a confirmation email from the billing company) the next step is to check your inbox for the welcoming email from Monitor007. Make sure you check both Inbox and Spam folders. ?The welcoming email contains the link to your personal web Control Panel (data storage) and Login credentials. Simply follow the link and login to your account (Control Panel) where you will see an Installation Wizard with all of the instructions on how to set up a new device.
You may be eligible to receive a full refund within 10 days following the day of your purchase as long as refund reasons do not contradict our Refund Policy conditions. At the same time, we are confident that our professional Customer Support can help you with any issues that may arise and make you fully satisfied with Monitor007.
If you have Monitor007 on an Android phone, you can expect to receive almost in realtime. Please note that in case of 3G/4G connections, which is not very stable data may not be updated with server in real-time as it always depends on signal strength.
The monitored device must be Internet-enabled for Monitor007 to send information from the monitored device to your Control Panel. It uses both Wi-Fi and 3G/4G Internet connections. Once the information is uploaded to our server, it will be displayed in the Control Panel of your account.
Please be informed that you can only use 1 license on 1 device. Changes in SIM does not make any difference, but you will not be able to change device mapped to your subscription. If you want to monitor 2 or more devices, you need to purchase separate subscriptions.
Rooting is the process of allowing users of smartphones and tablets running the Android operating system to attain privileged control (known as root access) within the Android's subsystem. While the Rooting procedure voids device's warranty, it is completely reversible. Rooting is required only if you need to monitor the non-default applications such as WhatsApp, Facebook, Viber, Skype, Gmail and others.
Please, remember that Monitor007 is completely legal software and all our customers are obliged to comply with the legal terms while using Monitor007. It means you are allowed to install Monitor007 on your own device, the device of your underage child or the owner of the device agrees to be monitored. If you notice any illegal usage of Monitor007 software, please inform us immediately!
Please, be informed that Monitor007 starts collecting data only after being installed on the target device. We do not provide monitoring by the phone or IMEI number, you need to access the device and install the application on it first.
We offer email based support to all our clients who have subscribed for any of our software packages.

Join our family of 500k satisfied subscribers worldwide

Standard For Android



  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Web-History
  • Photo Capture
  • Remote Uninstall
  • No Root Required

Premium For Android



  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Web-History
  • Facebook Chat
  • Hike Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call
  • Logs
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Screenshots
  • Remote Uninstall
  • Root Required

Ultra For Android



  • Call Logs
  • Call Recordings
  • Applications
  • Contacts
  • SMS Messages
  • Photos
  • Surroundings
  • GPS Locations
  • Web-History
  • Facebook Chat
  • Hike Chat
  • Line Chat
  • Skype Call Logs
  • Skype Chat
  • Viber Call Logs
  • Viber Chat
  • WhatsApp Call
  • Logs
  • WhatsApp Chat
  • Gmail Emails
  • Outlook Emails
  • Yahoo Emails
  • Photo Capture
  • Screenshots
  • Remote Uninstall
  • Reset Persistent
  • Office Only
  • Installation

Prices for Ultra mentioned above are not applicable on Samsung Galaxy S7 or S7 Edge. For a quote regarding installation on these devices, please contact us.