One can only proceed with the installation after he/she must agree with the terms mentioned below & is aware of the policies mentioned here.
By installing Monitor007 on a device, you confirm that you have proper consent to install Monitor007 & monitor the phone in question. If you have unwillingly or unknowingly installed Monitor007 on a phone for which you do not have rights to monitor, you can contact us or write to us on email@example.com to get assistance on removing the software.
Also, single Monitor007 license once installed on a phone, is meant for lifetime of the phone on which you install Monitor007 the very first time & is neither transferrable nor refundable in any situation.
Please note, Monitor007 is meant for monitoring of your loved ones only with the intention of protecting them, not spying them without their knowledge. You are not supposed to install Monitor007 on someone's device without his/her knowledge and use his/her collected private data for any private/commercial purposes. If you are found indulged in any such activity, Monitor007 is liable to provide respected government bodies with information about you and your activities if required. In addition, your license will be void in such case and no refunds shall be entertained.
If no update occurs under your account for a continuous period of 45 days, you account will be considered as inactive & will be removed along with your private data from the servers automatically due to security reasons.
One can always ask for his/her money refund incase of full incompatibility with their device (not applicable for issues with a particular feature from the list as this may be due to hardware/software restrictions from the device manufacturer). Kindly note that, refunds will only be entertained if Monitor007 has not been used after installation or reported incompatible within the first 24 hours. Later that, refunds will be provided upto a maximum of 30% as decided by administration authority on a pro-rata basis.
Kindly allow us about 7-10 working days to refund your money back in your account after providing your details.
By using and installing the software on a device you accept that you possess the device you are installing the software on & you take the full responsibility about what the software will do.
Monitor007 will not take any responsibility about any misuse of the acquired data carried out by you.
While requesting for support regarding your subscription, customer must keep in mind that this is not a regular app but something extra-ordinary and cannot be treated as a somewhat subscription you buy on regular. You must keep calm, patience & maintain civilised behaviour. Any informal &/or uncivilised way of communication with staff employed with Monitor007 may lead to temporary suspension or permanent deletion of your account. No refunds & queries thenafter will be entertained at all & the decision will be final. Only a written, public apology by subscriber will considered in such case.
Once uninstalled from phone willingly using your online panel dashboard, your account will be removed from server in next 48 hours from receiving Uninstall confirmation. You will be chargeable for 50% of current license to reinstate the same account.
Prices for Ultra mentioned above are not applicable on Samsung Galaxy S7 or S7 Edge. For a quote regarding installation on these devices, please contact us.